Sales Strategy Development:
- Develop and implement effective sales strategies to drive revenue growth.
- Identify market trends, customer needs, and competitive landscape to inform strategic planning.
Client Relationship Management:
- Build and maintain strong, long-lasting relationships with clients.
- Understand client requirements and propose tailored IT solutions.
- Ensure high levels of customer satisfaction through regular communication and prompt issue resolution.
Business Development:
- Identify and pursue new business opportunities to expand the customer base.
- Conduct market research to identify potential clients and sectors for growth.
- Develop and deliver compelling sales presentations and proposals to prospective clients.
Sales Operations:
- Manage the sales pipeline and ensure accurate forecasting and reporting.
- Develop and maintain sales documentation, including contracts, agreements, and reports.
- Collaborate with internal teams (e.g., marketing, product development) to ensure alignment and support for sales initiatives.
Negotiation and Closing:
- Lead negotiations with clients to secure profitable deals.
- Close sales agreements and ensure smooth handover to the implementation team.
- Monitor the implementation process to ensure client expectations are met.
Qualifications and Skills:
- Proven experience in IT sales or a related field.
- Strong understanding of IT solutions and services.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain client relationships.
- Strong leadership and team management skills.
- Results-driven with a focus on achieving sales targets.
- Ability to analyze market trends and develop effective sales strategies.
- Proficiency in CRM software and sales tools.